Returns policy

Terms of Use

Welcome to JKMA (Own Your Journey) (the “Site”). By accessing or using our Site, you agree to these Terms of Use. Please read carefully, as they govern your participation in our offerings and community.

Eligibility: Our classes are designed for individuals 18 years or older. If you are under 18, parental or guardian consent is required.

Intellectual Property: All content on the Site is owned by JKMA. It may not be copied, distributed, or reused without prior written consent.

Privacy and Data Use: We val ue your privacy and use your data responsibly. Please see our Privacy Policy for details.

Governing Law: These terms are governed by the laws of the United States and the State of [insert state here]. Any disputes will be resolved within these jurisdictions.

For further assistance or questions, contact us at jennifercarrasco.co@gmail.com.

Best Practices and Code of Conduct

At JKMA (Own Your Journey), we are committed to creating a respectful, supportive, and transformative online learning environment. Our virtual classrooms are real spaces for personal growth, led by experienced teachers and grounded in mutual respect. To ensure the best experience for everyone, we’ve developed a Code of Conduct and Best Practices for engaging in our community. These guidelines help maintain healthy communication and allow students to receive the most value from their participation.

This policy applies to all live classes, community spaces, and interactions with instructors and fellow students. Any violation of this code may result in disciplinary action, up to and including removal from the community.

Code of Conduct and Best Practices

Respect Space and Boundaries

Focus on the teachings, not the teachers. Teachers are mirrors of your wisdom, and this space is about your growth. Appreciate the work while maintaining professional boundaries.
Try It On

Explore new ideas and concepts with an open mind. It’s okay not to resonate with everything shared.
Practice Deep Listening

When others are sharing, listen with an open heart and mind. Seek to understand, not to advise.
Step Forward/Step Back

If you tend to speak often, step back to create space for others. If you usually stay quiet, step forward and share.
Confidentiality

Respect the privacy of what’s shared in our space. Take the lessons with you but avoid identifying or sharing others’ personal experiences without their consent.
Mental Health Responsibility

Students must be in a stable mental and emotional state before engaging in our work. Our content is not a replacement for therapy or professional care. If needed, seek external support before joining our classes.
External Authority

Teachers at JKMA provide tools to help you discover your unique truth. Do not give your power away to external authority; instead, embrace self-guidance.
No Cyberbullying or Harassment

Discrimination, harassment, or threatening behavior will not be tolerated. Any form of cyberbullying will result in immediate removal.
No Recording or Sharing of Classes

Recording or sharing live or pre-recorded classes is strictly prohibited and will result in an instant ban.
Healthy Participation

Avoid over-engagement, spamming chats, or emotional dumping. Be intentional and thoughtful with your contributions.
Disciplinary Action

To maintain a safe and respectful environment, violations of this code may lead to probation or immediate removal from the community. Accounts created under false identities or emails will also be removed.

Refund and Return Policy

At JKMA (Own Your Journey), we offer digital content and online classes only. Due to the nature of our offerings:

No refunds are available for class registrations or digital content purchases.
For physical products, such as clothing or other items, returns are accepted only if the item is unused, in its original condition, and within 30 days of purchase.
To initiate a return for physical items, please contact us at jennifercarrasco.co@gmail.com.